PRIVACY POLICY
Revised on July 16, 2026.
We take your privacy very seriously. This Privacy Policy sets forth Brahmin Leather Works, LLC’s (“Brahmin”) policies with regard to your personal information and pertaining to your use of the brahmin.com (the “Site”). The Site includes by definition, and this Privacy Policy applies to, the Site itself, and any mobile app, web pages, interactive features, other applications, widgets, blogs, social networks, social network “tabs,” or other online or wireless offerings that link to this Privacy Policy, whether accessed via computer, mobile device or other technology, manner or means.
This Privacy Policy describes how we collect, use, protect and share information about you that we obtain when you access and use the Site, including when you visit the Site, register for an account, request customer support, participate in contests or promotions, make a purchase, or submit questions and/or feedback.
By using the Site, you are agreeing to the terms set forth in this Privacy Policy. Where required by applicable law, we will obtain your consent for certain data processing activities, such as the use of non-essential cookies and similar technologies, through our cookie banner and cookie preferences. You can access our Cookie Policy Here. You also agree to the Terms of Use for the Site.
Personal Information
For purposes of this Privacy Policy, “Personal Information” means any information by which you can be personally identified, which includes your name, address, telephone number, e-mail address, and payment information. Brahmin collects Personal Information only when you voluntarily submit such Personal Information to us, such as when placing a product order through the Site, when registering for Brahmin’s Loyalty Programs (described in the Terms of Use), or when entering a contest. Brahmin does not sell personal information. We may disclose personal information as described in this Privacy Policy, including to service providers and partners that help us operate our Site, provide services, and support marketing and analytics.
We may collect and use personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
We use the above identified information to:
- Process and fulfill orders
- Communicate with you, including order updates and support
- Prevent fraud and enhance security
- Improve our website and marketing
- Send promotional emails, with consent where required
How Your Personal Information is Collected
We collect most of the personal information directly from you—in person, by telephone, by text, via our Site, via our social media accounts, or by email. However, we may also collect the following information:
- Directly from a third party;
- From a third party with your consent (e.g., your bank);
- From cookies and similar technologies on our website; and
- Via our IT systems, including:
- Automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email, and instant messaging systems.
How and Why We Use Your Personal Information
We’ll share your personal information with service providers and/or third parties for business purposes in the following scenarios:
- For the specific purpose for which it was volunteered and have given consent (for example, to purchase a product, to enter a contest, or to comment on our products or Site, etc.);
- To comply with our legal and regulatory obligations; or
- For other legitimate interests, for example improving services and fraud prevention.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
| WHAT WE USE YOUR PERSONAL INFORMATION FOR | OUR REASONS |
|---|---|
| To provide products to you or for the specific purpose for which it was volunteered | For the performance of selling and shipping products to you, or receiving returned products from you or to take steps at your request before selling, shipping, or returning products |
| To receive payment for products by credit card or through third party payment services to fulfill your purchases. | For the performance of selling and shipping products to you, and receiving returned products from you, or to take steps at your request before selling, shipping, or returning products |
| Marketing our products and services to existing and former customers, third parties who have previously expressed an interest in our services, and third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers |
| To prevent and detect fraudulent, abusive, or unlawful use against you or Brahmin | For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you |
| Conducting checks to identify our customers and verify their identity, with consent when required | To comply with our legal and regulatory obligations |
| Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g., policies covering security and internet use | For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you |
| Operational reasons, such as improving efficiency, training, and quality control | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, e.g., in relation to customer base, product range, or other efficiency measures | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best products and services for you at the best price |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party, i.e., to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
| Updating and enhancing customer records | For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products. |
| Statutory returns | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration, and assessments | To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
| External audits and quality checks, e.g., for ISO or Investors in People accreditation and the audit of our accounts | For our legitimate interests or those of a third party, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
Promotional Communications
We may use your personal information to send you updates (by email, text message, telephone, or post) about our products, including exclusive offers, promotions, contests, or new products.
We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and never sell it to other organizations outside of Brahmin for marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
You have the right to opt out of receiving promotional communications at any time by:
- Not initially selecting to receive such communications;
- Contacting us directly (see “How To Contact Us” below);
- Using the “unsubscribe” link in emails or “STOP” number in texts; or
- Updating your marketing preferences on our Data Subject Rights Request.
If you are a subscriber to our print products, you will continue to receive information and communications pertaining to your subscription(s) even where you have opted out of marketing communications unless you specifically request not to receive our print products.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further products in the future or if there are changes in the law, regulation, or the structure of our business.
Brahmin may notify you by email to provide you with significant announcements about the Site, Site functions, about any account you create, about any Customer Content (defined in the Terms of Use) that you post on the Site, about any transaction you have requested, or about any other significant developments that may affect your use of the Site. You may not opt out of such communications.